Shipping policy
Shipping Policy
Thank you for shopping with Dropsona LLC.
We ship globally from our U.S. and international fulfillment centers to provide reliable, tracked delivery for every order.
Order Processing
- All orders are processed within 1–3 business days after payment confirmation.
- You will receive an email notification with tracking information once your order has shipped.
- Orders may be split into multiple packages to ensure faster delivery times.
United States Shipping
Carrier: USPS, UPS, FedEx, or CJ Dropshipping U.S. Warehouse
| Shipping Method | Delivery Time | Order Value | Cost |
|---|---|---|---|
| Economy Shipping | 3–7 business days | $0–$29 | $4.90 |
| Standard Shipping | 3–7 business days | $30 and up | FREE |
U.S. orders ship from our domestic warehouses located in New York, New Jersey, or California.
International Shipping
Carrier: CJ Dropshipping Global Fulfillment Network
| Shipping Method | Delivery Time | Order Value | Cost |
|---|---|---|---|
| International Standard Shipping | 7–15 business days | $0–$49 | $9.90 |
| Standard Shipping | 7–15 business days | $50 and up | $4.90 |
All international shipments include tracking numbers. Delivery times may vary by destination, customs, and courier operations.
Fulfillment Locations
Your order may be shipped from:
- U.S. Warehouses (New York, New Jersey, California)
- Global Warehouses (China, Hong Kong, Malaysia, or other partner hubs)
Dropsona automatically selects the fastest available route based on stock availability and your shipping address.
Shipping Fees, Customs & Taxes
- Shipping fees are calculated at checkout based on your order total and selected destination.
- Import duties, VAT, or customs fees (if any) are the customer’s responsibility.
- Dropsona is not liable for customs delays or fees once a package leaves our warehouse.
Tracking Information
- Tracking updates may take 1–3 business days after shipment to appear.
- Use the tracking link in your shipping confirmation email for real-time updates.
Wrong or Incomplete Address
Please double-check your shipping address before confirming your order. We cannot be responsible for lost or delayed deliveries caused by incorrect or incomplete addresses, customs refusal, or unclaimed packages. If a shipment is returned, reshipping fees may apply.
Customer Support
Email: support@dropsona.com
Response time: within 24 business hours
